Step 3 – Identify your Tier 1 Customers

Proactive Account Management

Using your profile as a guide, identify and list your Tier 1 Customers.  If you’re still building your marketplace, it’s possible that you don’t have any Tier 1 Customers yet.  If so, use Tier 2 for the Lesson Plan.  If you have more than four Tier 1 Customers, then modify your profile.  You should have four or less Tier 1 Customers.

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