Context: In this session, we revisit how sales and operations can work together more effectively and take a fresh look at one of the toughest parts of systems integration. The Sales to Ops handoff is where things often get messy: unclear details, missed expectations, or slow communication. In this session we’ll cover simple, real-world tactics and how AI tools that make handoffs smoother, teams more aligned, and customers more loyal.
What I Like Most About This Session: How real it feels. Everyone’s been part of those sales vs. ops tug-of-war, but this flips the script. It’s about partnership, not blame and how technology can help you work together to turn good projects into great customer experiences.
