Title: Turning Satisfied Customers into Lifelong Partners
Context: Historically, having satisfied customers meant having lifelong partners. Not today. With access to all the information they need and daily exposure to your competition, your customers can be satisfied on Tuesday and leave you on Wednesday. How do we make that shift from satisfaction to partnership? That’s what we’ll discuss this Friday.
What I Like About This Session: In 25 minutes, you’ll learn the “why” and the “how”, with practical ideas that can be applied immediately.
