Lesson Content Steps Status 1 Watch the Short Introductory Video 2 Watch Webinar from July 2021: Winning More Business from Current Customers 3 Listen to the Tom Coradetti Podcast on Winning More Business from Current Customers 4 Watch this short Video on Winning More Business from Current Customers 5 Watch the 2020 Sprint #4: Buying Gifts for Customers 6 Watch Webinar from February 2019: Ten Ideas to Building and Nurturing Relationships 7 Watch this short Video on Building and Nurturing Relationships 8 Complete this Exercise on Selling Service Agreements 9 Watch Webinar from July 2019: Keeping Competition Out of Your Accounts 10 Watch this short Video on Selling to DIY Customers 11 Watch the 2020 Sprint #5: Knowing Your Customer's Mood 12 Complete this Exercise on Navigating Complex Accounts 13 Watch Webinar from November 2019: Managing Change at Your Accounts 14 Listen to the Larry Eby Podcast on Managing Change at Your Accounts 15 Complete this Exercise on Managing Change at Your Accounts 16 Watch Webinar from January 2021: Vision Meetings
