Friday, June 8th, 2018 – Bionic Listening
Bionic Listening Distractions fill our lives today. A typical meeting with an account consists of a customer that is 30% engaged and a salesperson that is 60% engaged. Both people are distracted by text messages, social media posts, requests with an expectation of immediate responses, etc. After this session, you’ll be able to immediately implement a process that goes beyond active listening and will enable you to spot verbal and non-verbal clues that you may be missing today. And by listening at such a deep level, you’ll be able to drastically increase your customer’s engagement, too.
- Implement a simple process for your next meeting that will allow you to truly listen to the real answers your distracted customer is telling you (or not telling you).
- Utilize a 30-second checklist that will help you understand your customer’s position before you meet.
- Uncover the real problems that your customers are having – completely differentiating you from other salespeople.
What I Like About This Session: My favorite part is that we present ideas about listening that aren’t taught in sales books. Also, I love how simple the techniques are. They can be used immediately, with no practice.
Timing: This session will take about 30-35 minutes.